Cancellation Policy

We have always provided our customers with high-quality products. It has also been well received by many customers. You will be disappointed after receiving our product.

If you wish to cancel your order, please note the following:

 

Order not shipped

If you want to cancel within 24 hours after the order is submitted, we will give you a full refund.

After 24 hours, we will charge a refund fee of 7%-15%.

order has been shipped

we do not support cancellation.

 

The order has been shipped. Cancellation is not supported.

If you wish to cancel your order, please contact customer service email service@pearlsvibe.com and provide your order number and order information.